Privacy policy

Privacy Policy

Effective Date: June 2024

Welcome to our Privacy Policy page. Your privacy is of paramount importance to us. This document outlines how we collect, use, and protect your personal data when you visit and interact with our website. Please read it carefully to understand our practices and your rights.

What Data We Collect

We collect various types of information to provide and improve our services. The data we collect includes:

• Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or subscribe to our newsletters.
• Technical Data: including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: information about how you use our website, pages viewed, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: small files stored on your device to help us improve your experience and analyze our traffic (detailed further below).

How We Use Data

We use your data to provide and enhance our services, and for the following purposes:

• To personalize and improve your experience on our website.
• To respond to your inquiries, requests, or customer service needs.
• To send periodic emails including newsletters, updates, or promotional materials (only if you have opted-in to receive such communications).
• To analyze website usage and improve website functionality and content.
• To comply with legal obligations and protect our rights.

Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

We use the following types of cookies:

• Essential Cookies: necessary for the website to function properly.
• Performance Cookies: collect information on how visitors use our website to help improve performance.
• Functionality Cookies: remember your preferences and settings to provide a more personalized experience.

You may set your browser to refuse cookies or notify you when cookies are being sent, but please note that some parts of the website may not function correctly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services, including but not limited to social media platforms such as Social/X. We do not control these external sites and are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to:

• Use of secure, encrypted connections (SSL/TLS) for data transmission.
• Regular security audits and system updates.
• Access controls limiting data to authorized personnel only.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data under applicable data protection laws:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to legal and operational limitations.
• Restriction: You may request to restrict processing of your data under certain circumstances.
• Data Portability: You may request to receive your data in a structured, commonly used format.
• Objection: You may object to our processing of your data for direct marketing or legitimate interests.

To exercise these rights, please contact us using the information below. We will respond promptly within the timeframes required by law.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the following details:

• Email: [email protected]
• Phone: +61 2 9250 7111
• Address: Bennelong Point, Sydney NSW 2000, Australia

We are committed to protecting your privacy and ensuring a secure and trustworthy experience on our site.